Many people seem to think that skills such as management and leadership cannot be learned; you are either born with them or not. This article examines the case for management and leadership training in Professional Service Firms.

On October 15, 2002, associates in the New York City office of Clifford Chance responded to a request for input from the firm's partners with a memo—a very candid memo. Somehow, a copy got into the Financial Times of London and became public. The result has been pivotal for Clifford Chance and, maybe, the legal profession globally. This article outlines practical and useful "lessons learned" from this unfortunate situation...

Brenda Fingold is the Partner Responsible for Training and Professional Development at Hale and Dorr in Boston, Massachusetts. We asked Brenda to share some of the specifics of that program, and her vision of why it works. Here Brenda explains the important role that training and development has in developing leadership qualities among practice group managers.

Management of a partnership and its associated training poses one of the great challenges for law firms. Judith Mayhew explains the vital role of individuals in achieving results.